Saturday, April 13, 2013

The Real Story

Hmmm remember how we were delayed from moving into the house because a nail went through one of the pipes and we had to wait for a plumber to come out on Monday?

Well, I've got a few more details on that...and I'm a little annoyed.

The flooring guys had told me that they were pulling out nails from the skirtings and that the nail had been embedded in the pipe, acting as a plug. When the pulled it out it spurted out everywhere and that's when they called us and turned the water off.

The builder had disputed this version of events saying the pressure in the pipes is so high, they would have known the moment they hit it with a nail as it would have pushed it straight out along with all the water.

Seems the plumber agrees. He said there's absolutely no way a nail would 'plug' a pipe and that this was definitely caused by hitting a nail into the pipe and not pulling it out. The water runs through at 65.3 PSI and while I have no idea what that means, he said it's enough to push a nail out straight away.

Frankly I couldn't even understand why they would be hitting nails IN rather than pulling them OUT, but looking around after I realised they had to get them out of the way to lay the boards close to the wall so instead of pulling them out, they were whacking them in.

OK, so here's the thing with me. I'm totally OK with people screwing up, as long as they're HONEST about it and FIX it. It's a pretty simple rule. One I use at my workplace and one I use in life. I'm not annoyed at the burst pipe but I am super annoyed at the BS story I was fed.

Actually I was annoyed at the burst water main cause it cost $250 in plumbers fees.